Vancouver's Fast and Reliable Quality Printing Company

Frequently Asked Questions

Providing printing solutions is our business and we are always here to help answer your questions. Here are several Frequently Asked Questions to get you started.

To get started, select a question from the above menu to find the answer here. Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

Here are our favourite sources for more information:

Due to the varied nature of the work we do, a price list is not currently available for online viewing. Please contact us and be ready to provide information such as quantity, size, stock and finishing required for the job.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

Some jobs can be produced in minutes and some jobs take days. Your best course of action is to let us know your deadline and we will let you know how realistic it is.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

A proof is a way of ensuring that we have set your type/art accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online via email or printed on paper which can be viewed in our store front.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

We can print from Adobe Creative Suite files that are version CS3 or earlier and Quark files up to 6.5. PDF files are also acceptable for digital printing. We do not accept Microsoft Office files, Publisher, or Corel Draw.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

We do provide minor typesetting for a small fee.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

There are 3 convenient ways to provide us your design files:

  • Files under 8MB can be submitted by email to info@printaj.com
  • Files under 100MB can be uploaded to our FTP. Contact us for details.
  • For larger file sizes, please provide your files on a disc.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

Flat size refers to the final cut size of the printed artwork before any additional bindery (ie. folding) has been applied.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

Finished size refers to the size of a printed piece after all bindery processes have been applied, such as trimming, die-cutting, folding and binding.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

A crop mark is a line printed outside the finished size of a piece that shows where the piece is to be cut to size.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

A bleed is any image that extends beyond the trim size of a printed piece. A bleed is necessary on any image that extends to the edge of the trimmed sheet, since it is impossible to cut precisely on the edge of an image. A bleed typically extends 0.125" beyond the trim edge.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

A PMS colour is a colour that is printed in an ink mixed according to the Pantone Matching System, which is a system of mixing colours by weight, using a standardized set of basic ink colours. Pantone colours are used in spot colour printing as opposed to four colour process.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

Spot colours are custom mixed colours commonly used in one, two and three colour printing where reproduction of colour photos is not required. Four colour process refers to the process whereby all colours are broken down into four ink colours: cyan, magenta, yellow and black. These four colours combined in various intensities are capable of reproducing colours found in photos and other full colour images.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

A vector graphic is an image which shape, position, colour, and density can be scalable and is resolution independent. A bitmapped image is described in pixels and when scaled up the pixels are enlarged and can show a jagged edge if enlarged beyond the optimum size. Adobe Illustrator can be used to create vector images. Scanning and creating images in Adobe Photoshop will create bitmapped images.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

Outlining a font turns it into a vector graphic and eliminates the need to supply fonts along with your files. Once outlined, a font can no longer be typeset.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

Please always convert your Photoshop files to CMYK.

Can't find the right answers here? Don't hesitate to contact us, we look forward to hearing from you.

AJ Graphics Ltd.
1981 Main Street (at 4th Avenue)
Vancouver, BC, Canada V5T 3C1
Tel 604.873.4521  Fax 604.873.8811